Cancellation Policy for Lipoto.com

At Lipoto.com, we strive to provide an excellent shopping experience. However, we understand that sometimes plans change, and you may need to cancel your order. Below is our cancellation policy:

  1. Cancellation Period:

    • You may cancel your order within 24 hours of placing it on Lipoto.com.
    • If your order has already been processed or shipped, we are unable to cancel it.

  2. How to Cancel:

    • To cancel your order, please contact our Customer Support team at Bocotepro@gmail.com as soon as possible.
    • Include your order number, name, and contact information to ensure a smooth cancellation process.

  3. Refund Process:

    • If your cancellation is processed successfully, a full refund will be issued to your original payment method.
    • Refunds may take 5-7 business days to appear on your account, depending on your bank or payment provider.

  4. Non-Cancellable Items:

    • Some items, such as custom-made or personalized products, may not be eligible for cancellation once the order has been placed. Please review product details before purchase.

  5. Shipping Costs:

    • If your order has already shipped before cancellation, shipping costs are non-refundable.

We encourage you to carefully review your order before finalizing the purchase. If you have any questions, our Customer Support team is available to assist you.

Thank you for shopping at Lipoto.com!